"…Our transition to Fidelity has been seamless, and [our agent] provided service beyond expectation; I would highly recommend Fidelity’s services as a merchant account provider..."
FreightSave, LLC - Wauwtosa, WI
“...Fidelity’s customer service assistance is always professional and knowledgeable, and queries are replied to within minutes by patient representatives. Over the last few years we have made use of Fidelity’s support team numerous times, and they have always assisted us in resolving the issue with an entirely satisfactory result...”
Medical Discount Scrubs - Howell, NJ
"…Originally I thought credit card payments were going to be a big pain. NOT so with Fidelity. It runs smooth day in day out. Keep up the great work..."
Premium Health - Brooklyn, NY
"...The connection from [our processing software] to Fidelity is complete and working great. Thank you so much for all your help. I am so happy with the service and all your hard work "moving heaven and earth". I will be able to recommend you and your company in glowing terms. Looking forward to our continued good relationship and again, thank you for all your good work..."
Mike's Pool and Spa Service - Novato, CA
"...I was personally dealing with Rachel who not only took over the case but made sure to call me on a consistent basis in order to confirm the matter was resolved! I was so impressed with her service, her professionalism and her promptness..."
Crown Ring - Montreal, Canada
"…Although we constantly receive solicitations by other card processors, I don't even consider their offers, for the sole reason that I know that if I have any issue, help is just a phone call away. I feel as though I am simply calling the extension of a colleague to verify a bit of information, and its resolved. (Although I am sure that Fidelity's rate are competitive as well, that is not the motivation that solidifies HVAC's relationship with Fidelity)..."
HVAC Depot - Brooklyn, NY
"…We currently process around $3,000,000.00 a year in online credit card transactions. It is the confidence in the stability of your business that counts the most. Fidelity Payment Services receives our highest recommendation..."
Hi End Solutions, Inc - Cliffside Park, NJ
"…I’m so glad I switched to you guys. I see substantial savings over [our old processor] and your platform and service is excellent.
KEEP IT UP! Thank you!..."
Fred J. Cohen
Amicus Creative Media LLC - Manhasset, NY
"…I’ve been a proud Fidelity customer for over 10 years; I wouldn’t change processors even if they gave it to me for FREE!..."
Photo Factory - Brooklyn, NY
"…Our changeover to Fidelity was done in the most efficient manner. I would highly recommend Fidelity for their excellent customer service....."
All American Poly Corp. - Piscataway, NJ
"…I called in today regarding a charge, and spoke with a helpful customer care representative. She was patient, efficient, pleasant, and cleared up the matter for me, giving me all the information I required. Fidelity Payment's customer service is tops!..."
Surgical Shop - Rockland County, NY
"…Security, peace of mind and reliability are critical components of any Kissena vendor, which is why we have chosen Fidelity to be our payment processor..."
Kissena Glatt Farms Inc.- Flushing, NY
"…Absolutely incredible to see customer service at this level in today's age of cheap outsourcing. I only switched to Fidelity based on my friends testimonials regarding the service.
Fidelity will NEVER let down a customer!..."
Smart Click, LLC - Brooklyn, NY
"…We had an issue which could not be resolved by our old processor. Fidelity came to the rescue and had us up and running again within 24 hours..."
Agudath Israel of Illinois - Chicago, IL
"…Fidelity’s customer service is bar none! Our employees know that Fidelity will answer their questions quickly and with a smile.
I wouldn’t switch for anything!..."
Culinary Depot - Monsey, NY
"…We’ve been a satisfied customer for many years.
We highly recommend that you use Fidelity Payment Services for your business as well..."
Golden Fluff Inc. - Lakewood, NJ
"…Fidelity made us a promise: “the rate we quote,
is the rate you get” ...It’s two years later, and I can tell you that “a Fidelity promise made, is a promise kept!...”
KJ Poultry - Monroe, NY
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