Contact Us

Our highly trained staff of customer service professionals are available Monday through Thursday from 9:30 AM to 5:30 PM EST and Friday 9:30 AM to 1:00 PM EST to assist you with any of your questions and concerns.

Email - For product information or assistance:

General Information:
info@FidelityPayment.com

Sales Inquiries:
sales@FidelityPayment.com

Technical Support Inquiries:
support@FidelityPayment.com

Financial:
corp@FidelityPayment.com

Career Opportunities
careers@FidelityPayment.com

We will respond to you within 10 business hours. All email correspondence is completely confidential. FidelityPaymentServices.com customers may also use our toll free telephone support center to contact a service representative during regular business hours.

Telephone (Live Customer Care Center)

1-888-VISA-MAS - Toll Free
718-782-2823 - Local

We realize that all questions, whether big or small, are important and urgent to you. After all, it's your business that we are talking about.

Rest assured that when you call us, someone will answer your call in 2 rings or less. Thats our commitment to you.

FAX:

(718) 722-3460

Snail Mail:

Send your inquiries to:

Fidelity Payment Services
442 South 5th Street
Brooklyn, NY 11211