Careers - Fidelity Payment Services

Join the
Fidelity Family

To empower commerce through world-class processing solutions is more than a job. It is how we make our mark on the world.

If you share our passion for helping businesses thrive and want to make a global impact, we invite you to explore a career with Fidelity. For growing businesses and the communities they serve, we are the difference that makes the difference.

We’re always looking for exceptional people to add to our growing team. Check out our open positions

Extremely Helpful and ProfessionalI have spoken to one of your customer service representatives on several occasions, and she has been extremely helpful and professional. She is an asset to your company. I would highly recommend Fidelity in the future, due to my experience with your customer service team.Darlene C.

More Than I Could Ask ForAs usual, your customer service team did more than I knew I could ask for--before I even asked.Mike Dorman

More Than SatisfiedEvery time we call your customer service department we are MORE than satisfied. As the customer service manager of our company, I would hire them on the spot.Joanne Stockinger

Great service!Knowledgeable, quick, responsible tech support. Highly recommend this company to anyone.Lenka Redko

5-Star RecommendationBy FAR the best credit processor I've worked with (and I've worked with many).Joey Tabush

Amazing Customer ServiceFidelity has an amazing customer service! It doesn’t matter how much business you do with them, they will always set you up as a priority customer.Isaac Lax

Nothing short of amazing!Fidelity Payment Services always answers my questions and are always willing to help. I highly recommend them for any of your processing needs.Aviad Stark

Devotion and constant supportI am highly satisfied with Fidelity's services.Their staff is knowledgeable, professional and always available!Ms. Birnbaum

The Fidelity Formula

By definition, “fidelity” means faithfulness.
Our unfaltering loyalty and support for our customers, partners, and team members are what make being part of the Fidelity family truly unique.

As a member of the team, you’ll experience a workplace founded on the same values that dictate the way we do business — growth, honesty, transparency, and a people-first attitude toward everything we do.

We’re proud to say that in all our years in business, we have never lost an agent to a competitor.

GROW YOUR CAREER

Cutting-edge training & mentoring give you valuable tools to level up your skills and become an expert in your field.

Earn a Competitive Salary

Earn a competitive salary & take advantage of opportunities for continued growth as the company grows.

JOIN A COLLABORATIVE TEAM

We foster a culture where people care about and support one another—and team members feel like family.

ENJOY A BEAUTIFUL WORKSPACE

Located in the beautiful Brooklyn Navy Yard, our spacious, modern office reflects our energetic culture.

More perks & benefits include

Health, dental and life insurance options
401(k) with company match
Professional development opportunities
A cafeteria and kitchen stocked with snacks and fresh coffee
CitiBike Subsidized Membership
A dedicated, private lactation room for nursing mothers

Got Talent and Drive?
We’ve Got Opportunities.

Gateway Support Representative - Technical Customer Service

Account Executive

Deployments Specialist

Accounts Payable Specialist

Business Development Director - Remote

Associate Director of Business Development

Senior PayFac Risk Manager

Banking Services Representative

Customer Service Representative

Product Owner

Marketing Graphic Designer (In-Office)

Don’t see the right opportunity for you?

Reach out to us with a cover letter and resume or check back for an updated list of open positions.

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Join the
Fidelity Family

To empower commerce through world-class processing solutions is more than a job. It is how we make our mark on the world.