Solutions For Merchants
After looking for an omnichannel payment gateway that would meet the needs of our merchant base, we decided to build our own as there wasn’t one in the market that had the flexibility we desired. And with that, we created a feature-rich payment gateway ready to integrate with a wide variety of payment hardware, software, and e-commerce platforms.
Advanced Payment Solutions Plus
Outstanding Customer Service
No matter your industry, type of business, or how you process
payments, Fidelity’s secure payment gateway has the right
business solution for your needs.
Features & Benefits
Manage Payment Activity Seamlessly With Our Merchant Portal
Our Merchant Portal is a revolutionary, user-friendly online payment services platform for seamless management of your payment processing accounts that integrate with our gateway.
No matter your existing setup, it’s easy to get up and running fast with our secure payment processing gateway. Our payment gateway includes a variety of plugins for popular e-commerce platforms and software systems such as Magento and WooCommerce, as well as NetSuite’s enterprise resource planning (ERP) solution for accepting ACH and credit card payments. In addition, our knowledgeable support teams ensure efficient account reconciliations through a wide range of POS systems, and accounting software.
Support for Multiple Payment Types
In-House White Glove Customer Support
Recurring Payment Processing
Recurring Payment Processing
Recurring payments reduce the likelihood of errors and declined authorizations. Recurring billing is especially useful for subscription services and other types of recurring payments such as rent, memberships, tuition, online payment services, and even charitable donations. And, you can set up recurring payments through our payment gateway to accept multiple payment methods such as credit cards and auto-debit ACH payments from the customer’s checking or savings account— all without needing additional automated billing or subscription management software. Fidelity’s recurring payments feature can help save time, reduce errors, help increase cash flow, lower invoicing costs, and reduce the number of collection calls for missed or late payments.
That's it! You are now guaranteed. If the check bounces, you won't even know it!
Automated Phone Payments
Accept payments through Fidelity’s payment processing gateway 24/7 with PhonePay, our agentless automated phone system (IVR). Perfect for donations, campaigns, and service-oriented businesses, PhonePay is our hosted phone system that utilizes pre-recorded scripts to prompt the customer to make touch-tone data entries. The automated system allows your customers to correct errors and approve their entries. It only takes minutes for customers to make payments, and the process is entirely hassle-free.
Next-Day and Same-Day Funding Options
At Fidelity, we believe merchants shouldn’t have to wait for days and days to receive their money. Next-Day Funding means your funds are available the very next day. When using our full-stack payment gateway, we can route transactions based on each processing platform’s cutoff time, ensuring next-day funding on all credit cards, including American Express—so there’s no more need to have multiple terminals. Same-Day Funding is perfect for small businesses and startups that need quick access to funds. With Same-Day Funding, daily settlement deposits are funded to your debit card account within 5 hours, 24/7 (including weekends and holidays).
Available through our payment gateway, the Fidelity account updater tool scans your customers’ payment account information and identifies any cards that have expired or are no longer active. Then the tool obtains the correct expiration date or account number—using data provided by the card issuer together with our proprietary technology—and automatically updates cards that may otherwise not have been updated. This powerful tool has proven to update more cards than other traditional account updater tools, so you’re sure to see a drop in expired or closed card declines.
Flexible APIs and SDKs
Our flexible payment API solutions make integrating with our payment processing gateway a seamless experience, and they’re sure to supercharge business performance. With just a few lines of code, our combination of APIs and out-of-scope SDKs enable you to integrate the latest payment technologies and employ the highest level of PCI compliance.
Enhanced Security Tools
Robust Fraud Detection and Protection
With card-not-present transactions on the rise, it’s become even more important for merchants to keep fraud at bay with robust fraud detection and fraud protection tools. Fidelity’s fraud detection solution, FraudWatch, works with all major e-commerce platforms to scan for fraudulent transactions.
Support for Multiple EMV-Enabled Payment Terminal Devices
Want to know more about Fidelity’s state-of-the-art payment gateway? Click here to find out.