Fidelity PhonePay
Accept phone payments quickly and securely 24/7 with our automated Interactive Voice Response (IVR) system.
Collect payments
by phone anytime,
without an agent.
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Offer More Flexibility
Improve customer satisfaction by offering them the option to pay over the phone. It only takes a couple of minutes to complete their payments, hassle-free.
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Reduce Overhead Costs
The automated system manages transactions around the clock without needing representatives on hand to assist callers.
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No Internet? No Problem.
Accepting payments over the phone is an excellent alternative for when the internet is down, or for customers who are hesitant to share personal information online.
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Easy, Customizable Set Up
Choose from pre-recorded prompts or create your own to guide callers through the payment process seamlessly.
Why Use PhonePay?
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Streamline Payment Collections
PhonePay is especially effective for optimizing payments for healthcare, property management, and other service-based businesses.
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A Secure Card-Not-Present Processing Solution
PhonePay utilizes advanced security technology, so you don’t need to worry about attaining PCI compliance.
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Increase Payments and Donations with SMS Integration
Simply send a text message to the payee or donor with the dial-line number and instructions so they can easily make a payment at their convenience.
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24/7 Accessibility
Accept payments or donations for your organization or campaign at any time of the day or night.
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Eliminate Data Entry Errors
Customers can correct errors and approve entries easily and efficiently through the fully automated phone system.
With Fidelity PhonePay, the ideal transaction is your customer’s call.
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Save Card Information On File
Your customers have the option to store their card information for future payments.
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Real-Time Payment Notifications
Phone transaction information posts to your system immediately and automatically.
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Customer Text Confirmations
Your customers will receive a text confirmation when they make a payment.
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Preset Payment Amounts
Set up a selection of preset payment amounts so customers can choose with the click of a button.
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Customizable Product/ Service Categories
Create product and service categories to track different payment types easily.
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