Leading technology. Flexible features. Unparalleled service.
TRUSTED BY OVER 15,000 BUSINESSES AROUND THE GLOBE
With two decades of experience in the industry and tens of billions of dollars processed each year, Fidelity is your trusted partner in payments, committed to providing you with an unmatched payment processing experience.
Our industry-leading technology is constantly evolving to give you the most powerful, customizable payment solutions to help your business run at its best. Our world-class customer service and hands-on support are unmatched. Because we believe that when you succeed, we succeed.
We’re proud to have served tens of thousands of happy merchants, and we can’t wait for you to experience the Fidelity difference for yourself.
WHAT MAKES US DIFFERENT?
A Better Payment Processing Experience
More time to focus
on growing your
No one-size-fits-all solutions here. We give you the flexibility and control to design your payment processing system around your business’s unique needs.
Lower processing fees,
PCI compliance made simple
When customers know they can trust you with their sensitive payment information, everybody wins. Our PCI compliance experts help you comply with Payment Card Industry Data Security Standards (PCI DSS) as quickly and easily as possible, so you can avoid fines from PCI and prevent fraud/data breaches.
Cash in advance
Are you finding it difficult to acquire working capital through traditional loans? Inadequate or ill-timed financing is a major reason for small business failure. Our Cash-In-Advance program will provide you with the necessary funding in a timely fashion, so you can manage your business cycles and assure continued growth.
Easy, seamless credit card processing
You want a payment processing partner that’s transparent, trustworthy, and accessible. You need simple yet robust solutions that can adapt to your business’ evolving needs. Our in-house team of top industry experts, hands-on approach to client service, and relationships with every bank across the country allow us to transform what would otherwise be a complex and cumbersome burden into a seamless, enjoyable payment processing experience for you and your customers.
Whether you have a high volume of checks, recurring billing, or accounts receivable, our check services make it easy for you to accept and deposit checks—without the constant trips to the bank. You can even deposit your checks remotely right from your desktop. It’s simple, easy, fast, and affordable.
ACH payment processing
An ACH processing option can minimize your transaction costs, increase your revenue, and improve customer satisfaction. If you accept card-not-present payments or have a business that involves charging recurring payments, then ACH payments provide a smooth and easy checkout process, requiring less effort on your part and keeping your customers coming back.
Automated phone payments system (IVR)
Accept payments around the clock with an automated phone system that enables you to process payments without needing customer support agents on hand. Fidelity makes the setup easy for you and the payment process quick and convenient for them. Since customers enter data themselves, PhonePay can also reduce overhead costs and data entry errors. Plus, our use of advanced data security technology ensures that you won’t need to worry about PCI compliance.
Fight fraud and chargebacks
Worried about the looming threat of data breaches? Tired of dealing with chargebacks? Our automated solutions integrate multiple technologies that encrypt data to keep it safe, verify customer identities, and instantly identify criminal activity without declining legitimate sales and precious revenue.
Opening a high-risk merchant account shouldn’t be a struggle with your bank. At Fidelity, we understand the complexities and requirements of getting you approved, no matter your industry type or chargeback ratio. We’ll get you set up with a fast, secure, and customized payment processing solution to grow your business in no time.
Cash discount program
Trying to lower your credit card processing costs? A cash discount program is a great way to eliminate those fees entirely, but often difficult to implement because it is similar to credit card surcharging, which is illegal in many states. At Fidelity, we will help you navigate the complications that surround having a cash discount program and set up your payment processing system to ensure that you are compliant with all surcharging regulations while offsetting your expenses.